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Payroll & Benefits Specialist

Company Overview

Family owned and operated for over 40 years, our client is the leading independent retailer within their space in Western Canada. A fast-growing company with over 500 employees and a dozen stores committed to providing the best customer service and product expertise in the market. 

Job Summary

Reporting to the Payroll Manager, this role will be a team member in the Payroll & Benefits function responsible for the administration of the overall payroll and benefits program for a designated internal client group. The Payroll and Benefits Specialist will perform a wide variety of payroll preparation, processing and record-keeping activities, including entering and maintaining employee payroll data, computing wages, and administering benefits programs.

Responsibilities and Duties

  • Responsible for managing the payroll and benefits function for the whole company
  • Process bi-weekly and year-end payroll for salaried, hourly and commision based employees in a timely and accurate manner using Avanti, ADP, and Advanced Tracker systems
  • Administer the Employee Group Benefit Plan including initial set-up for new hires, employee record maintenance and status changes
  • Reconciliation of recurring payroll and benefit accounts and statements (Receiver General remittances, WCB remittances, health/dental, MSP, Life, and LTD insurance)
  • Responsible for tracking and maintaining employee vacation time
  • Work with Department Managers on ad-hoc payroll reporting and management training on Advanced Tracker
  • Provide high-end customer service to managers and employees regarding their pay and benefits queries
  • Develop and maintain sound cross-functional relationships across the business
  • Review existing payroll processes and systems, recommending updates and improvements as required

Qualifications and Skills

  • 3+ years of experience in a Payroll & Benefits role.
  • Retail experience is an asset
  • PCP and PCM or equivalent Payroll designations an asset
  • Advanced computer and IT skills, especially in Microsoft Office applications
  • Experience with an in-house customized Payroll/HRIS system (particularly Avanti and ADP) is an asset
  • Experience with creating process improvement and efficiency
  • Ability to multi-task and operate in a fast-paced environment
  • Excellent customer service skills working with managers and employees
  • Exceptional verbal, written and interpersonal communication



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