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Operations Coordinator

TPD has partnered with Westguard, a security solutions company based in Vancouver BC, in search for an accountable and eager Operations Coordinator. The Operations Coordinator will be responsible for the day to day operations, scheduling and administration of the Westguard Operations.

This position schedules, coaches and guides the Westguard employees to ensure the best in operational performance, and achieves the highest level of performance and efficiency. Ensures all operational information is channeled appropriately and effectively to our employees to ensure appropriate service delivery to clients.

 

ABOUT US:

Westguard Services was founded in British Columbia back in 1986. It was subsequently purchased by Darcy R. Kernaghan in 1992, building on his goal of developing a security company that specialized in providing unionized security personnel to clients across British Columbia.

Whereas Darcy’s other company, Securiguard Services, has grown to provide a long list of general and niche security services, Westguard focuses on clients who benefit from having unionized workers secure their facility.

With more than 200 employees exceeding the expectations of our diverse portfolio of clients, Westguard remains a leader in the security industry today, delivering creative and innovative security solutions that represent each of our clients’ specific needs.

For more information, see our website! Westguard

 

WHY WORK WITH US?:

One of Westguard’s key values is to demonstrate empathy and compassion within the local community. Our team has a long established history of giving back to the local communities in which we operate.

Our people are our product. We take the time to carefully select each individual that possesses our shared values. We then take the time to train each officer to believe they can make a difference and make people feel safe through their first impressions, their smile, their deportment, their manners and their site knowledge.

Our personnel are trained in our own government registered facility, retained through a strong compensation and incentive program, and we recognize outstanding performance with incentive programs and ongoing professional development and advancement. Westguard retains a network of qualified personnel in Vancouver, Victoria, Nanaimo and Kelowna.

 

WHAT YOU WILL BE DOING:

  • Ongoing review of Westguard Operations schedules to ensure proper allocations of resources based on current operational data, and business requirements.
  • Establishes the training program for all Westguard's positions/Sites and Field Support and ensures that training is kept up, and measured via existing QAA reviews
  • Participates in the planning, establishment and delivery on new Site Start-ups within the Westguard Operations, and/or site closures, and co-ordinates deployment of the necessary resources
  • Attends the daily and weekly meeting with the Operations Manager to ensure Key performance Measures are being kept
  • Collaborates with the Billing, and Payroll Departments to answer any inquiries, related to billing and/or payroll
  • Prioritizing request and resources as required, depending on the needs of the business
  • Ensuring all checklists, shift reports, pass-ons, statistics reports and responsibilities are being fulfilled
  • Report on any significant issues, and act as the point person during difficult situations on site
  • Process vacations requests with the established procedures once signed off by the Operations Manager
  • Participate in onsite training to ensure understanding of the different environments that the officers work in
  • Assist with recruiting by participating with career fairs, assisting with uniforming during high volume times, review of new employee paperwork
  • Initiates orders supplies, photocopies, documents as required
  • Takes minutes at meetings.
  • Schedules education (certification) classes for employees as required and coordinates all logistics (food, room booking, training documents, scheduling and back filling employees)
  • Prepares spreadsheets. Explains benefit plans and enrolls employees. Assists employees in filling out forms (e.g., Workers Compensation, LOA, disability forms).
  • Maintains current site staffing lists.

 

WHAT YOU BRING TO THE TABLE:

  • University Degree and/or College Diploma or certificate in Personnel Management, Business Management or  Human Resources. 
  • Minimum of 1-2 years’ experience in an operational setting combined with or in addition to working in the security industry or related field.
  • Strong communicator with assertive interpersonal skills and team player are critical to success.
  • Fluent in computer based operating systems (MS Office Suite)
  • Excellent written and verbal communication skills

 

WHAT YOU GET IN RETURN:

  • Competitive compensation 
  • Career advancement opportunities
  • Tuition reimbursement 
  • Comprehensive benefits package
  • Excellent company culture

 

If the above sounds like a position that you can't pass up, we want to hear from you.  Interviews are taking place ASAP and we are ready to find our next rockstar today!

 

ITAJS

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