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Front Desk Concierge

Are you an enthusiastic and organized customer experience enthusiast looking for an opportunity to support a growing organization in all things customer focused?  Do you enjoy supporting others in everyday tasks and being the front-line ambassador of an organization?  If so, our Concierge role may be a perfect fit for you.

The primary focus of the TPD Concierge is to answer incoming calls to general TPD numbers, resolve initial informational inquiries when possible, and direct required calls to the appropriate TPD contact. TPD Concierge is greeting visitors, welcoming, directing them appropriately and notifies TPD personnel of visitor arrival. The Concierge’s role is to leave a lasting, positive and professional impression as a TPD Brand Ambassador to each and every stakeholder they interact with. In addition, the role provides key administrative support to the Corporate team, local YVR office, as well as clerical duties as required to support business operations. We are currently seeking a Part-Time employee for this role 20-25 hours per week.

About us

TPD is an international HR & Workforce Solutions company that provides tailored & scalable solutions to organizations that are experiencing growth, change or HR related problems.      

We partner with organizations to provide on demand solutions that help them save time, money and internal resources.      


As the HR evolution rapidly changes business landscapes and the traditional responsibilities of human resources, TPD continues to provide cutting edge solutions & hands-on expertise.

 

Why work with us?

  • Flexible Work/Life Balance - We place an importance on Family & Fun and aim to ensure you have enough time for work & life. We will work with you to create a flexible/mutually beneficial work agreement.
  • Technology Focused - We have used technology to create a streamlined & systems enabled work environment. Removing locational barriers & creating increased flexibility for our team.
  • Collaborative - We work together as a team to achieve our objectives & solve problems. We have an open door policy that ensures our leadership is accessible and open to ideas & feedback.

 

What you will be doing

  • Order supplies, food and beverages for YVR office
  • Book Business Travel for all departments (with the exception of President & VP, Operations)
  • Manage meeting room and facilities bookings
  • Arrange Birthday & Team Building Celebrations
  • Opening, scanning, distributing and sending mail and couriers
  • Working with Manulife building operations team for security badges, parking, etc.
  • Greet candidates and make them feel welcome
  • Administer Assessments
  • Write job advertisements
  • Transferring data from Atlas to Hubspot and linking records
  • Support other teams when the situation warrants it (admin tasks pertaining to the pre-employment of staffing new hires, sending assessments, etc.)

 

What you bring to the table

  • Excellent interpersonal skills
  • Strong organizational and time management ability
  • Excellent communicator, strong listening skills
  • Patience
  • Genuine desire to help others and strong customer service orientation
  • Neat and professional appearance

 

What you will receive in return

  • Flexible Work Environment
  • Ability To Be Innovative & Independent
  • Fast Paced, Entrepreneurial Culture
  • Broad and Diverse Client Base
  • Employer Paid Benefits
  • Competitive Compensation Package
  • Opportunities For Rapid Growth
  • Mentorship
  • TPD University 
  • Monthly Birthday Parties & Company-Wide Initiatives
  • Higher Education Grants

 

We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.

 

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